Morehead Memorial Hospital has received ISO 9001:2008 certification, a designation that assures that it has met a host of quality management standards established by the International Organization of Standards (ISO).

The Eden hospital joins approximately 150 hospitals in the United States that also have achieved the ISO status that is recognized in more than 176 countries.

To earn the rating, DNV GL Healthcare, a worldwide certification and assessment company, worked with hospital staff to conduct a four-year assessment that evaluated processes such as record keeping, quality, monitoring of effectiveness and standardizations of the best practices in the hospital.

For Morehead, that meant demonstrating unwavering patient care, improving patient satisfaction and implementing goal-based performances at all staff levels.

“The ISO process doesn’t happen overnight,” said John Cooke, lead auditor and accreditation specialist at DNV GL Healthcare. “It is an extra step that Morehead took.”

Morehead Hospital President and CEO Dana M. Weston applauds the dedication of the staff that has embraced the comprehensive approach to continuous improvement.

Morehead continuously strives to provide the highest quality of care to our community. By using the ISO model, we are taking that extra step to ensure efficiency and consistency in the work we do here, from the emergency room to the patient floors to the business offices,” Weston said. “Our ultimate goal is always patient safety and satisfaction. This certification demonstrates our commitment to that.”

Read the original article here...